SHIPPING
During weeks 28–31, we’ll be operating with a reduced team. We’ll continue packing and shipping orders as usual, but delivery times may be slightly longer than normal. Thank you for shopping with us – we wish you a wonderful summer! ☀️
We always offer a free shipping option, regardless of the amound of your order. If you place an order on a weekday before 12:00, we will ship it the same day - all orders placed after 12:00 will be shipped the next business day. Delivery time is estimated to be 2-3 working days, depending on where in Sweden you live - this information can easily be found on PostNord’s website. Please note that delivery times may vary during promotional periods.
Unfortunately, unexpected delays may sometimes occur with our delivery partners. AROCK is not responsible for longer delivery times once the order has left our warehouse.
Can’t find the answer to your question?
Contact Us:
info@arockman.com
DELIVERY WITHIN SWEDEN
DELIVERY TO PARCEL BOX
Delivered with PostNord and is trackable. Download the app for easy collection of your parcel.
For questions regarding your selected parcel box, contact PostNord: 0771-33 33 10
This option is FREE.
DELIVERY TO PICKUP POINT
Delivered with PostNord and is trackable. Download the app for easy collection of your parcel.
This option costs 39,00 SEK.
DELIVERY TO DOOR/LETTERBOX
Delivered with PostNord and is trackable.
This option costs 49,00 SEK.
SHIPPING POLICY
When placing an order on arockman.com, you will receive an order confirmation via email. Please make sure to check the confirmation carefully to ensure the information is correct. If not, please contact us immediately.
Important to know:
- As the customer, you are responsible for providing correct and complete information of your address when placing an order.
- The name on the order must match the name on the door, mailbox or postbox at the delivery address.
Once your order is shipped, you will receive another email with delivery information. Please contact us if you have not received your confirmations.
Shipping and Customs
- We always offer a free shipping option at checkout. Please note that the free shipping option is not pre-selected - you must choose it yourself at checkout.
- Any customs fees or taxes are to be paid by the recipient.
- If you have received an incorrect item or if something is missing from your delivery, please contact us immediately and we will assist you:
Phone: +46 (0) 340 - 150 03
E-Mail: info@arockman.com
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