PRIVACY POLICY

COOKIEPOLICY

 

Last updated: 2025-03-01

 

At AROCK, we care about your privacy and strive to provide you with a transparent and secure experience on our website. This cookie policy explains how we use cookies and similar technologies on our domains: arockman.com and astrid-agnes.com.

 

What are cookies?

To enhance your user experience, we use cookies. Cookies are small text files stored on your computer, tablet, or smartphone when you visit a website. These files contain data that help the website remember your settings and activities. Cookies cannot contain harmful code such as viruses or malware.

 

How do we use cookies?

We use cookies to improve the functionality of our website, analyze traffic, and provide you with personalized content and advertisements.

Cookies help us:

 

• Remember your settings: Such as language preferences, login status, and items in your shopping cart.
   
• Analyze website traffic: To understand how visitors interact with our website and improve its performance.
   
• Personalize marketing: Show relevant ads based on your interests and previous visits.

 

 

Types of cookies we use

We use both first-party cookies (set by our website) and third-party cookies(set by external services).

Our cookies can be categorized as follows:

• Necessary cookies: Essential for basic website functions, such as security and network management.
   
• Functional cookies: Enable the website to remember choices you make (e.g., language or region) and offer enhanced features.
   
• Analytical cookies: Collect information about how visitors use the website, helping us optimize the user experience.
   
• Marketing cookies: Used to track visitors across websites and display relevant advertisements.

Collection of consent

According to Swedish law, your consent is required for the use of non-essential cookies. When you visit our website for the first time, a cookie banner will appear where you can:

• Accept all cookies: By clicking on "Accept all cookies."
   
• Customize your preferences: By selecting which types of cookies you wish to accept or decline.

You can change your settings or withdraw your consent at any time via our cookie settings page.

Managing cookies

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to block or delete cookies. Note that blocking some cookies may affect the website’s functionality.
   
• Third-party services: Tools like your online choives offer the ability to manage preferences for behavior-based advertising.

 

Third-party cookies

 

We work with third-party providers to improve our service and marketing. These partners may place cookies on your device when you use our website.

 

Examples include:

• Google Analytics: To analyze website traffic and user behavior. Learn more about Google Analytics data usage. 
   
• Facebook Pixel: To deliver targeted ads on Facebook's platforms. Learn more about Facebooks cookiepolicy. 

Data transfer and storage

Information collected through cookies may be transferred to and stored on servers outside your country. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.

Your rights

You have the right to:

• Request access to your personal data: Find out what data we hold about you.
   
• Request correction: Correct inaccurate or incomplete information.
   
• Request deletion: Under certain circumstances, have your data erased.
   
• Object to processing: If you believe our use of your data is unlawful or undesirable.

To exercise your rights, please contact us via the contact details below.

Contact Information

If you have questions or concerns about our use of cookies, please contact us:

• Email: info@arockman.com
• Phone: +46 (0) 340 - 150 03

 

GDPR

Last updated: 2025-03-01

Responsibility for Your Personal Data

Cavaxo Design AB (organisationsnummer: 556709-8073) är personuppgiftsansvarig för de personuppgifter du lämnar till oss.
Vi värnar om din personliga integritet och följer GDPR (General Data Protection Regulation),
som reglerar hur vi får samla in, använda och lagra dina uppgifter.

 

Cavaxo Design AB (organization number: 556709-8073) is the data controller for the personal data you provide to us.
We care about your privacy and comply with GDPR (General Data Protection Regulation), which regulates how we may collect, use, and store your data.

 

What Personal Data Do We Collect

When you visit our website, shop with us, or contact our customer service, we may collect:

• Contact Information: Name, address, email address, phone number.
   
• Payment Information: Billing details (handled through secure payment partners).
   
• Customer History: Orders, returns, and customer service cases.
   
• Digital Information: IP address, browser details, and cookies (see our cookie policy).

 

Why Do We Collect Your Data?

We process your data to:

• Fulfill purchase agreements: Manage orders, deliveries, and payments.
   
• Provide customer service: Respond to inquiries and handle complaints.
   
• Marketing (with consent): Send newsletters and personalized offers.
   
• Develop our business: Improve website user experience and conduct analysis.

The legal bases for processing include contractual obligations, legal requirements, consent, and legitimate interest.

How Long Do We Store Your Data?

We store your personal data as long as necessary for the purposes stated above, for example:

• Customer data related to purchases: Stored for 7 years in accordance with accounting laws.
   
• Marketing data: Stored until you choose to unsubscribe.
   
• Customer service cases: Stored for up to 12 months after the case is closed.

Sharing of Personal Data

We only share your data with:

• Service providers: For payment, delivery, and marketing (e.g. Klarna, PostNord).
   
• Authorities: Only when legally required.

All third-party providers are carefully selected and comply with GDPR.

Your Rights Under GDPR

Under GDPR, you have the following rights:

• Access: Find out what data we process about you.
   
• Correction: Have incorrect data corrected.
   
• Deletion: In certain cases, request that we delete your data.
   
• Objection: To processing based on legitimate interest.
   
• Data portability: Transfer your data to another provider.
   
• Withdraw consent: For marketing or other processing based on consent.

To exercise these rights, please contact us via email (info@arockman.com).

We use secure technology and processes to protect your personal data, including encryption and access restrictions.